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Timesys Project-Based Commercial Support Packages

For nearly 20 years, Timesys has been providing engineers / engineering teams with the support they need to successfully complete their embedded Linux development. So, we know that no two projects are alike. Whether you’re using the Timesys Factory build system or building your device based on Yocto Project standards, we can help you troubleshoot issues whenever they arise. We offer project-based commercial support packages — enabling us to fit the needs of teams of all experience levels and budgets.
 

Project-Based Commercial Support Packages

Timesys is a Yocto Project Participant

Pro

  • Email-based technical support / web-based ticketing system

  • Unlimited use of LinuxLink Desktop Factory & Repository
  • OR
  • LinuxLink Bakery / Yocto Tools & Repository

Premium

  • Everything in Pro
  • PLUS …


  • Remote desktop support

  • Web training

  • Additional hours of web training (optional) 

Request Information

Support contracts include up to three named customer contact points eligible to submit support requests.

Shown are typical support packages. Need a customized support package? Contact Timesys.
 

Additional Support Options

We also offer additional support options for those developers / development teams requiring:

  • Support with jump starting their project
  • Additional contact points
  • Support for multi-processor projects
  • Additional web training hours
  • Additional engineering consulting hours
  • Support for our TimeStorm IDE

Want more information about our support offering, including additional support options?

We can help you choose a support offering that best meets your requirements. For details and pricing, fill out our online form, contact us sales@timesys.com or call us at 1.866.392.4897 (toll-free) or +1.412.232.3250.

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Send us a request for support pricing and details.

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