We, Timesys Corporation (“Timesys”, “Company”, “we”, “us”, “our”) are the owners of the website https://www.timesys.com/ (the “Website”). This Website showcases our products and provides our service offerings (“Offerings”).
“User(s)” shall mean individuals that use/access the Website and/or avails the services through the Website;
“Customer” shall mean an entity, organization, individual which has subscribed to the services;
“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Information;
“Personal Information” means information that can be used to identify the User, including but not limited to individual’s full name, mobile number, residential address, email address, company name, employee number and designation;
“Processor” means a natural or legal person, public authority, agency, or other body which processes Personal Information on behalf of the Controller.
2. Personal Information Collected
When the Company receives Personal Information from its Customer, the Company acts as a Processor and shall process such Personal Information as per the instructions received by the Controller. If you have any questions related to the handling of your Personal Information by the Company or to exercise your rights, you can contact us at email@example.com.
We may collect your Personal Information in the following cases:
i. Personal Information collected when you contact us/ request a demo:
When you contact us, request for a demo through our Website and/or write to us on our email, you may provide us your Personal Information, including but not limited to first name, last name, company name, company email address, designation, contact number.
ii. Personal Information collected for recruitment purposes:
We may collect certain Personal Information from you if you apply for a job at our Company through the careers page on our Website, including but not limited to the candidate’s name, email address, contact number, resume/CV and any other information that you provide to us.
iii. Social media platforms:
We may also collect, store and use your Personal Information when you access social media pages operated by us on Facebook, YouTube, Instagram, Twitter, and/or LinkedIn.
4. Accuracy of information
5. Processing of Personal Information by us on behalf of the Customers:
This section concerns the Personal Information of the User collected by the Customer through the services offered on the Website, and such collection may be facilitated by us:
i. The Company as a Processor: The Customer sets the purpose and means of processing of such Personal Information. We process such Personal Information only on behalf of and on the instructions of the Customer and for the purposes of rendering services to the Customer.
iii. Personal Information: We may process Personal Information of the users of the Website, including but not limited to the name, email address, contact number, account details, details of support tickets.
The Customer has complete control over the Personal Information and the Company processes the Personal Information on the Customer’s behalf.
iv. Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Information of end-Users. Customer confirms that end-Users have been informed that their Personal Information is transferred to the Company as a processor and other third parties used by the Company for the provision of Services.
We will process the Personal Information for as long as we provide services to the Customer and the Customer maintains active accounts of such Users.
6. Use of Personal Information
We use the Personal Information for the following purposes:
- to inform you about our Offerings and to respond to your requests;
- for creation or development of business intelligence or data analytics in relation to the Offerings provided by us (for this purpose we may share the Personal Information with certain software or tools available online);
- to improve the Offerings;
- to process job applications (if you apply for a position with our organization);
- to maintain and manage our Website;
- to manage our relationship with you;
- for internal record keeping; and
- to comply with our legal or statutory obligations.
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:
- Affiliates: We may provide your Personal Information to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.
- Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
- Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/court orders/requests by government authorities.
8. Data Retention
We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the services on our Website. We may retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We have implemented sufficient security measures to protect Personal Information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. All Personal Information is stored on third party cloud servers, accessible only to authorized personnel. Although we provide appropriate firewalls and protections, we cannot guarantee the security of Personal Information transmitted, as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, and technical issues is possible, and we will take necessary measures to mitigate such events.
10. Your Rights
You have the right to access your Personal Information in our possession, the right to have us rectify or modify any such Personal Information, the right to have us erase/delete your Personal Information, the right to restrict us from processing such Personal Information, the right to object to our use of your Personal Information, and withdraw consent to process your Personal Information. If you withdraw your consent, we may not be able to provide certain products or services to you. Depending on the nature of the request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. All requests for Personal Information will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact firstname.lastname@example.org.
11. Information for EU and UK Visitors
Legal Basis (for EU residents and UK residents): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.
Transfer of your personal information across borders (for EU Residents): The Personal Information we collect (of EU and UK residents) is stored on servers located in the EU region. Personal Information might be processed outside the EU and UK. We collect and transfer Personal Information outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact email@example.com
Your Rights (For EU and UK Residents):
You have the right to request us:
- to let you know what Personal Information belonging to you,
- we hold in our possession,
- withdraw consent at any time where we are relying on consent to process your Personal Information,
- right to have us rectify or modify any such Personal Information,
- right to have us erase/delete your Personal Information,
- right to restrict us from processing such Personal Information,
- right to object to our use of your Personal Information,
- you have the right to lodge a complaint with a data protection authority.
UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact firstname.lastname@example.org.
12. California Privacy Rights
The CCPA provides consumers with specific rights regarding their Personal Information. This section describes those state-specific rights and explains how to exercise those rights. The section will not apply if we do not collect Personal Information about you or if all of the information we collect is exempt from the law.
The California rights set forth below apply to all visitors, users, and others regardless of place of residence.
i. Right to Know and Data Portability/Right of Access
Consumers have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “Right to Know”).
Once we receive your request and confirm your identity (see Exercising Your Rights), we will disclose to you:
- The categories of Personal Information we collected about you (disclosed above).
- The categories of sources of the Personal Information we collected about you (disclosed above).
- Our business or commercial purpose for collecting, selling, or sharing that Personal Information (disclosed above).
- The categories of third parties to whom we disclose that Personal Information (disclosed below).
- The specific pieces of Personal Information we collected about you in a portable and readily usable format when we process the information through automated or searchable means (also called a “data portability” request).
ii. California-Specific Disclosures
iii. Right to Delete
Consumers have the right to request that we delete any of your Personal Information that you have provided or that we have collected or obtained about you, subject to certain exceptions.
Once we receive your request and confirm your identity (see Exercising Your Rights), we will review your request to see if an exception allowing us to retain the information applies. We will delete from our records or deidentify Personal Information not subject to a lawful exception and will direct our service providers to take similar action.
iv. Right to Correct Inaccurate Information
Consumers have the right to request correction of any inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purposes of the Personal Information processing. We will use commercially reasonable efforts to correct this information.
v. Right to Limit
Consumers have the right to request to limit our use of Sensitive Personal Information unless our use of Sensitive Personal Information falls into one of limited business purposes. We do not collect or process Sensitive Personal Information for the purpose of inferring characteristics about a consumer.
vi. Right to Opt-Out of Sale or Sharing
Consumers have the right to opt-out of certain sales or sharing or the right to opt-in to sales or sharing if the Consumer is a minor or if the information at issue is Sensitive Personal Information. This includes the right to opt-out of Personal Information processing for targeted advertising, personal data sales, or advertising for cross-context behavioral advertising purposes. It also includes the right to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. We only engage in cross-context behavioral or targeted advertising through cookies. We do not otherwise sell or share Personal Information for advertising purposes. We also do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. To opt-out of sharing, we will rely on you to set your preferences regarding cookies and other tracking technology. To set your Cookie Preferences, click on the Cookie Settings link in the footer of your browser. To exercise the right to opt-out, you (or your authorized representative) may also submit a request to us by visiting the following Internet Web page link: Do Not Sell or Share My Personal Information.
Once you make an opt-out request, we will wait at least 12 months before asking you to reauthorize Personal Information sharing.
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.
vii. Right to Non-Discrimination
We will not discriminate against you for exercising any of your state law privacy rights. Unless permitted by law, we will not:
- Deny you goods or services.
- Charge (or suggest you may receive) different prices for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide (or suggest you may receive) a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by state privacy laws that can result in different prices, rates, or quality levels, such as offering coupons, discounts, promotions, other price reductions, or promotional offers for products and services in exchange for providing your Personal Information. Any financial incentive we offer will comply with state privacy laws and will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. Do not provide your Personal Information if you do not want to opt-in to these offers. After you receive a promotional offer, you may opt-out by contacting us as specified. For more information, please see Exercising Your Rights.
13. Links to other websites/applications
14. Choice And Opt-Out
We may send you communications including but not limited to (a) notices about your use of our Website and Offerings, including those concerning violations of use, (b) updates, (c) promotional information regarding our Offerings, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing email@example.com with your specific request.
15. Children’s Privacy
We do not knowingly collect Personal Information from children under the age of 16 years without the prior, verifiable consent of his or her legal representative. If you are a child under the age of 16 years, please do not provide any Personal Information. If the legal representative of the child discovers that the child has provided us with Personal Information, we request the legal representative of the child to contact us firstname.lastname@example.org to have the Personal Information deleted.
16. Limitation Of Liability
17. Governing Laws And Disputes
18. Changes To This Policy
19. Contact Us