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Timesys Embedded Linux Development Engineering Support

Embedded Linux is the optimal OS for your embedded platform.

But what happens when you hit a roadblock in development of the BSP or RFS packages that support your application? There are thousands of open source projects, countless configurations, and no way for a community to test and support all the permutations.

What you need is a partner to replicate BSP and RFS issues on your hardware and seek resolution without impacting your application development and productization efforts.

IoT development and integration

Timesys Embedded Linux Development Engineering Support

Embedded Linux is the optimal OS for your embedded platform.

But what happens when you hit a roadblock in development of the BSP or RFS packages that support your application? There are thousands of open source projects, countless configurations, and no way for a community to test and support all the permutations.

What you need is a partner to replicate BSP and RFS issues on your hardware and seek resolution without impacting your application development and productization efforts.

Help when you need it. Accelerated embedded development.

Timesys is a pioneer in supporting the development of custom Linux distributions — first with Timesys Factory, and then as a founding member of the Yocto Project. If you’re using Yocto Project (an industry standard), Buildroot (easy-to-use and community-maintained), or Timesys Factory (easy-to-use and well-maintained), Timesys can help.

We offer several Embedded Linux Engineering Support options including:

Our most popular training, Timesys Jump Start, is a customized 2-day course with hands-on exercises based on your application requirements that’s designed to help get you / your team up and running quickly.

Premium Support

  • Up to three named customer contact points eligible to submit support requests
  • Email-based technical support
  • Web-based ticketing / tracking system via Timesys’ LinuxLink portal
  • Desktop sharing session when needed using TeamViewer and Google Meet

Platinum Support

  • Includes all Premium features
  • Integration of your custom board and associated custom Linux build into Timesys’ board farm and shared source repository

Additional Support Options

We also offer additional development support options for those developers / teams requiring:

  • Additional contact points
  • Support for multi-processor projects
  • Additional web training hours
  • Additional engineering consulting hours

Get unmetered development engineering support for your embedded Linux RYO distribution and custom Board Support Package (BSP) for a fraction of the cost of a full-time engineer

Timesys provides project-based engineering support for all the key custom embedded Linux activities including:
 

Development setup, continuous integration setup issues

Cross-compilation, configuration and build-time issues

Analysis of run-time issues

How Does It Work?

Timesys Engineers reproduce your issues using the following workflow

  • On your custom board or on a suitable reference board
  • With your custom BSP or vendor-provided reference BSP
  • Using manifest generated for your RYO distribution
  • Using the build instructions and toolchains you’ve defined in Yocto, Buildroot, or Factory
  • To rebuild your BSP or RYO distribution from source
  • Finding, applying and testing patches for reproduced issues
  • Assisting your team with “How To” questions related to BSP and Linux customizations
  • Debugging your drivers, custom libraries and any other development-related issues using an SOW by Professional Services Engineering
  • Using desktop sharing sessions when needed

you can submit a Timesys Development Engineering Support ticket

you can send a support email to Timesys Development Engineering Support

Timesys Development Engineering Support desktop sharing sessions using TeamViewer, Google Meet or Zoom


Support for Popular Processors

Timesys Semiconductor Partner NXP

Timesys Semiconductor Partner Xilinx

Timesys Semiconductor Partner STMicroelectronics

Timesys Semiconductor Partner Texas Instruments

Timesys Semiconductor Partner Microchip Atmel

Timesys is an NVIDIA preferrred partner

Timesys Semiconductor Partner Renesas

Timesys Semiconductor Partner Intel

Timesys Semiconductor Partner Qualcomm

Timesys Semiconductor Partner Socionext

Timesys Semiconductor Partner Marvell

Timesys Semiconductor Partner Broadcom

embedded Linux development solutions for Samsung processors

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Need development support for your RYO distribution and custom BSP?

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